How to Duplicate a Certificate

You can watch our video guide or find the detailed guide below the video.

If you accidentally locked your certificate you will notice that you are unable to unlock a certificate. At this current moment in time the only way to achieve this to duplicate a certificate and refinalise it. To do this please do the following:

1. Select the Certificate tab from the top of the screen

NICEIC Online:niceic_header.png

ELECSA Online:elecsa_header.png

2. Now find the Certificate you need to amend/duplicate and select the check box on the left hand side

NICEIC Online:

ELECSA Online:

elecsa_certselect.png

3. If you notice on the right hand side 3 buttons are brought up. Now select the button which looks like two pieces of paper with two people on it. Please now click this button Screen_Shot_2013-11-18_at_10.00.10.png

4. You will now see a box which says Duplicate Certificate, If you select all these checkboxes and select "Copy Certificate" it will move the same exact certificate above to fix and resubmit

Screen_Shot_2013-11-18_at_10.00.17.png

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