If you've forgotten your password the best thing to do is select the "Reset your password" link from the login page
Once you've selected this you'll be asked to enter your username. If you cannot remember your username you will need to contact NICEIC Online Support.
Now you'll be asked to enter your two security questions you picked when you set up your account.
Note: These are case sensitive!
After selecting the Reset Password button your password will be emailed to the address on your account.
If you are unable to do this or have forgotten your answers, give the NICEIC Online Support a call or submit a ticket request using the Submit a ticket button and someone will get back to you ASAP.